Why Us

Why should you choose us? A very good question… but we have plenty of good reasons, so we’ll tell you just some of the benefits you will receive if you decide to give us a try. When you require a private transfer, you look for something reasonable in price, but also reliable (we’ll go with the basics for now). The question many have is how do you know a service is reliable, without trying it prior?

Having over 6 years experience in the London transport and minicab industry, you can be sure that we have the required knowledge to first of all, attempt to offer a reliable service. Of course, we are not only attempting to offer a reliable service, we are actually delivering on that side; in our latest survey (done by 550 customers), we were rated with 98% for reliability. To top it up, our prices are amongst the best “value for money” transfers you can get in London.

Amongst others, you can be sure you will receive a professional driver on each occasion, a clean and comfortable car, but also an affordable service… because at the end of the day we are here to help you, not rip you off!

London Airport Transfers & More

More destinations

Cruise & Port Taxi Transfers from £69.00*

Catching a cruise or need to reach the port? We offer transfers to all major UK ports, including Southampton Port, Portsmouth Port, Port of Dover and Harwich International.

Click here for more details

Book your private cruise transfer starting from only ₤69.00*

Book now!

London UK Taxi Transfers from £59.00*

Planning a long journey between the London area or one of London’s airports and anywhere in the UK? Look no further, as long distance transfers are our speciality.

Click here for more details

Private transfers between London and anywhere in UK starting from ₤59.00*

Book now!

Southend Airport Taxi Transfers from £59.00*

Southend is London’s newest addition and is a more “exotic” hub for European flights; we offer limited coverage on airport transfers to & from Southend Airport.

Click here for more details

Book your private transfer to or from Southend Airport from only ₤59.00*

Book now!

London City Airport Taxi Transfers from £40.00*

Located right next to Canary Wharf, London City is an alternative for quick arrivals in the heart of London; we offer UK coverage on airport transfers to & from London City Airport.

Click here for more details

Book your private transfer to or from London City Airport from only ₤40.00*

Book now!

Luton Airport Taxi Transfers from £40.00*

Luton is the low cost alternative for European destinations, but with increased traffic, it is a new alternative; we offer UK coverage on airport transfers to & from Luton Airport.

Click here for more details

Book your private transfer to or from Luton Airport from only ₤40.00*

Book now!

Stansted Airport Taxi Transfers from £40.00*

Stansted offers a wide range of flights to major European destinations and is an upcoming alternative; we offer UK coverage on airport transfers to & from Stansted Airport.

Click here for more details

Book your private transfer to or from Stansted Airport from only ₤40.00*

Book now!

Gatwick Airport Taxi Transfers from £40.00*

Gatwick is London’s second largest airport and an increasing alternative for international flights; we offer UK coverage on airport transfers to & from Gatwick Airport.

Click here for more details

Book your private transfer to or from Gatwick Airport from only ₤40.00*

Book now!

Heathrow Airport Taxi Transfers from £35.00*

Being London’s biggest airport, Heathrow is a connection hub for flights all around the world; we offer UK coverage on airport transfers to & from Heathrow Airport.

Click here for more details

Book your private transfer to or from Heathrow Airport from only ₤35.00*

Book now!

Our popular vehicle options

Saloon

Excess charge

£0.00*

  • Up to 3 passengers*
  • Up to 4 luggages*
  • Budget option

Options include VW Passat, Ford Mondeo, Toyota Prius or similar

*Saloon price = standard journey price

Get an instant quote

Executive

Excess charge

£30.00*

  • Up to 3 passengers*
  • Up to 4 luggages*
  • Free WiFi & refreshments

Options include Mercedes E Class, BMW 5 Series or similar

*Applies on top of standard journey price

Get an instant quote

MPV

Excess charge

£15.00*

  • Up to 6 passengers*
  • Up to 8 luggages*
  • Perfect for small groups

Options include VW Sharan, Ford Galaxy, Seat Alhambra, Toyota Prius+ or similar

*Applies on top of standard journey price

Get an instant quote

MPV8

Excess charge

£40.00*

  • Up to 8 passengers*
  • Up to 16 luggages*
  • Ski or large luggage friendly*

Options include VW Transporter, Vauxhall Viraro, Hyundai I800 or similar

*Applies on top of standard journey price

Get an instant quote

Latest Review

Jovana
Verified Reviewer

Simple, fast, professional, punctual, clean – those are the words I’d use to describe Twelve’s service. Simple booking process, clear and fast responses from their team, professional drivers arriving on time, clean vehicles. I just found my go-to taxi service for managing my travel needs when in London on business. Forget about Uber, this is my go-to choice for my taxi needs and I would recommend them to anyone that requires similar option.

Latest Statistics

Satisfaction Rate
Reliability of Cars
Happy with Car
Value for Money
Would Recommend
Would Use Again

FAQ's

Parking and waiting time...

With each and every airport and port pickup, you have included in the price 30 mins of free waiting and parking time. What this means is that starting from the actual scheduled pickup time (see flight tracking* and meet & greet* for more info), you have 30 mins on top, which should cover you for any delays occurred with luggage or passport control.

Meet and greet...

With any airport, port or train station pickup, you will automatically have included meet and greet, which means that one of our drivers will be waiting for you at the designated location (see pickup points* for more info) with a name board on display. You will also have all your driver/vehicle details provided prior to the journey.

Flight tracking...

All airport pickups come included with the flight tracking feature. We monitor your flight and reschedule your pickup time accordingly, should there be an earlier or delayed arrival (t&c\'s* apply). What this means in simpler terms... you provide us with the flight number and landing time; when the plane lands, our driver will be at the pickup point after 30mins (actual landing time + 30mins = pickup time). Remember, you also have 30 mins free parking and waiting time on us after this!

Online bookings

We have developed our website so it works smoothly, no matter what device you're on... and it should be this way. We have made the whole process of getting a quote or booking online simple and secure. You can book a transfer within minutes and we have options for payment in cash or by card online (see secure payments* and payment types* for more info).

Pre-booked journey...

Due to the high demand, we always advise our customers to book in advance. You are getting the best price by doing so and you can avoid the disappointment of not being able to find a car with us when you need it the most. Be one step ahead and let us help you plan your transfer in advance.

Cancellation and refund policies...

  • Pre-paid bookings (card payment in advance or deposits) will be refunded in maximum 5 working days from the moment of cancellation.
  • If a booking is cancelled less than 24 hours prior to the schedule pick-up time, there will be a cancellation fee applied, which depends on the time we were informed...
  • More than 24 hours before pick-up time = no charge applied / full refund
  • Between 24 and 3 hours before pick-up time = 30% of journey price
  • Between 3 hours and up to the pick-up time = 50% of journey price
  • Once journey has commenced (driver on the way) = 100% of journey price
  • If you booked a journey for the wrong date/time, but failed to inform us = 50% of journey price to rebook
  • If you double booked with a different company, but failed to inform or cancel the journey with us = 50% of journey price + parking/waiting fee
  • If you have booked a journey with us, but did not turn up, we will require a cancellation fee be paid, for time wasting = 50% of journey price + parking/waiting fee

Our simple 3 step booking system

Plan Your Trip

Fill in your journey details, whatever that might be

Get a Quote

Instant quote with an effortless process using our booking tool

Enjoy!

We’ll confirm your journey via email and keep you updated

Get an instant quote