Contact

Address

Head Office: Jhumat House, 160 London Road, London IG11 8BB

Email

Enquiries: info@twelve.london
Bookings: bookings@twelve.london
Accounts & Payments: accounts@twelve.london
Feedback: feedback@twelve.london

Live Chat

Click on the chat button located in the left bottom corner

Office Hours

Our current Customer Support hours are Monday to Sunday – 3:00 AM to 23:00 PM (London GMT Time)

Out of Hours

For out of hours support, please contact the driver undertaking your transfer. Thank you!


With our head office based in the vibrant city of London, Europe’s largest urban metropolitan area, you can be sure that we are more than aware of the hectic environment we are working and undertaking our activity in… But don’t take this as a concern, we enjoy challenges and what better place to do this than in one of the busiest of cities. You might also be wondering what we are doing offering transfers from a different city to London, or vice versa; well, we are not your regular corner minicab company, we have built our company around a network of drivers and partners all around the UK, so whenever you book with us, you will receive to some extent, a local service.

But enough with the small talk… Should you require any type of assistance or have a question in regards to… well anything, please feel free to contact us either by phone, email or speak to one of our friendly customer support team members on our live chat feature (you can find this in the bottom right corner of our website).

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