Download our new app and use "V99A99" for 5% off your booking! Get it for Android or iOS.

In-app promo valid until 31.12.2020.

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Your London & UK Private Taxi Transfer Specialist

Up to 20% Cheaper Than Most Our Competitors, 98% Satisfaction Rate Based on +2000 5 Star Reviews, Reliable, Affordable and More Than Just a Transfer

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Our simple 3 step booking system

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We have raving fans!

Jovana
5/5
Simple, fast, professional, punctual, clean – those are the words I’d use to describe Twelve’s service. Simple booking process, clear and fast responses from their team, professional drivers arriving on time, clean vehicles. I just found my go-to taxi service for managing my travel needs when in London on business. Forget about Uber, this is my go-to choice for my taxi needs and I would recommend them to anyone that requires similar option.

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Booking your next journey with us is just a few clicks away! Get access to your booking history, live tracking, free calls to your driver or the office and much more.

Use “V99A99” for 5% off your next booking

Promo code valid only for bookings made via the app up to 31.12.2020

Who we are

Twelve is not your regular private taxi transfer. We aren’t new in the business either, but yet we have created something new.

With over 10 years’ experience in the London taxi and minicab business, we believe in offering a product that meets your expectations, but doesn’t tear a hole in your pocket. If you ever need a Heathrow taxi transfer, a taxi from London to Gatwick, taxi transfers from Stansted or a Luton Airport taxi to anywhere in the UK, be sure to count on us. Want to find out more?

What we offer

  • 30 mins waiting time included
  • 30 mins parking included
  • Flight tracking + meet & greet included
  • UK coverage for taxi transfers to/from all London airports
  • Special offers on taxi transfers to/from all London area
  • Groups of up to 8 passengers + luggage
  • Executive vehicles available on request
  • 30 mins waiting time included
  • 30 mins parking included
  • Meet & greet included
  • Taxi transfers to all UK ports/cruise terminals from London area/airports
  • Special offers on taxi transfers to/from Southampton, Dover or Portsmouth
  • Groups of up to 8 passengers + luggage
  • Executive vehicles available on request
  • Taxi transfers to/from all London airports to anywhere in UK
  • Taxi transfers to/from any location in London to anywhere in UK
  • Groups of up to 8 passengers + luggage
  • Executive vehicles available on request
  • London Private Tours & UK Day Trips
  • Coming Soon: Transfers to Paris – “Road Show”
  • Chauffeur type services
  • Free WiFi included
  • Snacks and drinks included
  • New Mercedes, BMW and Audi fleet
  • Executive sedans for up to 3 passengers + luggage
  • Executive MPV’s for up to 8 passengers + luggage
  • Professional and knowledgeable drivers
  • New & clean vehicles
  • Over 95% customer satisfaction rate
  • Reliable service and 97.5% on time
  • Online bookings from any device within minutes
  • Secure payments and wide range of cards or cash* accepted
  • Affordable prices and value for money on each occasion
  • Corporate accounts and offers for those that travel often

Why choose us?

Airport Specialist

30 Mins Waiting Time
30 Mins Free Parking
Meet & Greet Included
Flight Tracking Included

Customer Orientated

Reliable & On Time
New & Clean Cars
Great Offers & Discounts
Great Customer Support

All In One

London Private Taxi Transfers
Major Airports Covered
Major UK Ports Covered
UK Taxi Transfers & Much More

Our popular vehicle options

Saloon

Up to 3 passengers*
Up to 4 luggages*
Budget option

Options include VW Passat, Ford Mondeo, Toyota Prius or similar


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Executive

Up to 3 passengers*
Up to 4 luggages*
Free WiFi & refreshments

Options include Mercedes E Class, BMW 5 Series or similar


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MPV

Up to 6 passengers*
Up to 8 luggages*
Perfect for small groups

Options include VW Sharan, Ford Galaxy, Seat Alhambra, Toyota Prius+ or similar

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MPV8

Up to 8 passengers*
Up to 16 luggages*
Ski or large luggage friendly*

Options include VW Transporter, Vauxhall Viraro, Hyundai I800 or similar


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Latest news

New customer app and instant requests

We are happy to announce that after months of hard work, our brand new customer app has been released for download on the App and Play Store. You now have the possibility to request a journey directly from your phone in a matter of minutes. That is not everything, as we also offer the option to book an instant journey (as soon as possible). Booking just got simpler, as we have completely removed all restrictions for short notice requests – plan your trip, get a fixed price, and depart within minutes.

FAQ's

With each and every airport and port pickup, you have included in the price 30 mins of free waiting and parking time. What this means is that starting from the actual scheduled pickup time (see flight tracking* and meet & greet* for more info), you have 30 mins on top, which should cover you for any delays occurred with luggage or passport control.

With any airport, port or train station pickup, you will automatically have included meet and greet, which means that one of our drivers will be waiting for you at the designated location (see pickup points* for more info) with a name board on display. You will also have all your driver/vehicle details provided prior to the journey.

All airport pickups come included with the flight tracking feature. We monitor your flight and reschedule your pickup time accordingly, should there be an earlier or delayed arrival (T&C’s apply). What this means in simpler terms… you provide us with the flight number and landing time; when the plane lands, our driver will be at the pickup point after 30mins (actual landing time + 30mins = pickup time). Remember, you also have 30 mins free parking and waiting time on us after this!

Due to the high demand, we always advise our customers to book in advance. You are getting the best price by doing so and you can avoid the disappointment of not being able to find a car with us when you need it the most. Be one step ahead and let us help you plan your transfer in advance.

Pre-paid bookings will be refunded in maximum 10 working days from the moment of cancellation. It can then take up to a further 4 working days for the funds to be credited and reach your account.

If a booking is cancelled less than 24 hours prior to the schedule pick-up time, there will be a cancellation fee applied, which depends on the time we were informed…

– More than 24 hours before pick-up time = no charge applied / full refund;
– Between 24 and 3 hours before pick-up time = 30% of journey price;
– Between 3 hours and up to the pick-up time = 50% of journey price;
– Once journey has commenced (driver on the way) = 100% of journey price;

If you booked a journey for the wrong date/time, but failed to inform us = 50% of journey price to rebook.

If you double booked with a different company, but failed to inform or cancel the journey with us = 50% of journey price + parking/waiting fee.

If you have booked a journey with us, but did not turn up, we will require a cancellation fee be paid, for time wasting = 50% of journey price + parking/waiting fee.

If your flight is cancelled, you will be given the option to receive a full refund or reschedule your journey. In the event that your flight is diverted to a different airport then the one you were due to land on, you will be given the option to receive a full refund or reschedule your journey from the new airport (in the event that a price difference occurs, you will have to pay this). We will require proof of flight cancellation to qualify for a full refund (in the event that the journey was cancelled with less than 24 hours prior to pickup).

For more information, please visit our T&C’s page.

Payment options

Why not travel in style and comfort?

Book with us today and experience more than just a transfer, experience Twelve.

What are you waiting for?