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Your London & UK Private Transfer Specialist

Up to 20% Cheaper Than Most Our Competitors, 98% Satisfaction Rate Based on +2000 5 Star Reviews, Reliable, Affordable and More Than Just a Transfer

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Our simple 3 step booking system

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We have raving fans!

Jovana
5/5
Simple, fast, professional, punctual, clean – those are the words I’d use to describe Twelve’s service. Simple booking process, clear and fast responses from their team, professional drivers arriving on time, clean vehicles. I just found my go-to minicab service for managing my travel needs when in London on business. Forget about Uber, this is my go-to choice for my minicab needs and I would recommend them to anyone that requires similar option.

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Booking your next journey with us is just a few clicks away! Get access to your booking history, live tracking, free calls to your driver or the office and much more.

Use “V99A99” for 5% off your next booking

Promo code valid only for bookings made via the app up to 31.08.2021

Who we are

Twelve is not your regular private transfer service. We aren’t new in the business either, but yet we have created something new.

With over 10 years’ experience in the London minicab / private transfer business, we believe in offering a product that meets your expectations, but doesn’t tear a hole in your pocket. If you ever need a Heathrow transfer, a journey from London to Gatwick, private transfers from Stansted or a trip from Luton Airport to anywhere in the UK, be sure to count on us. Want to find out more?

What we offer

  • 15 mins free waiting time and parking included
  • Flight tracking included (we monitor early* and delayed arrivals)
  • Quick collection from outside the terminal at pickup/meeting area
  • Upgrade for a Meet & Greet service from arrivals if needed 
  • UK coverage for transfers to/from all London airports
  • Great prices on transfers to/from all London area
  • Vehicles for groups of up to 8 passengers + luggage
  • Executive and luxury vehicles available on request
  • 15 mins free waiting time and parking included
  • Meet & Greet service from terminal arrivals included
  • Transfers to all UK ports & cruise terminals from London area or London airports
  • Great prices on cruise transfers (Southampton, Dover or Portsmouth)
  • Vehicles for groups of up to 8 passengers + luggage
  • Executive and luxury vehicles available on request
  • Transfers to/from all London airports to anywhere in UK
  • Transfers to/from any location in London to anywhere in UK
  • Vehicles for groups of up to 8 passengers + luggage
  • Executive and luxury vehicles available on request
  • London Private Tours & UK Day Trips
  • International Transfers: London – Paris & More
  • Chauffeur type services
  • Free WiFi included
  • Snacks and drinks included
  • New Mercedes, BMW and Audi fleet
  • Executive sedans for up to 3 passengers + luggage
  • Executive MPV’s for up to 8 passengers + luggage
  • Professional and knowledgeable drivers
  • New & clean vehicles
  • Over 95% customer satisfaction rate
  • Reliable service and 97.5% on time
  • Online bookings from any device within minutes
  • Secure payments and all major cards accepted
  • Affordable prices and value for money on each occasion
  • Corporate accounts and offers for those that travel often

Why choose us?

Airport Specialist

15 Mins Waiting Time
15 Mins Free Parking
Flight Tracking Included
Upgrade for Meet & Greet

Customer Orientated

Reliable & On Time
New & Clean Cars
Great Offers & Discounts
Great Customer Support

All In One

London Private Transfers
Major Airports Covered
Major UK Ports Covered
UK Transfers & Much More

Our popular vehicle options

Saloon

Up to 2 passengers*
Up to 4 luggages*
Budget option

Options include VW Passat, Ford Mondeo, Toyota Prius or similar


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Executive

Up to 2 passengers*
Up to 4 luggages*
Free WiFi & refreshments

Options include Mercedes E Class, BMW 5 Series or similar


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MPV

Up to 4 passengers*
Up to 8 luggages*
Perfect for small groups

Options include VW Sharan, Ford Galaxy, Seat Alhambra, Toyota Prius+ or similar

Get an instant quote

MPV8

Up to 8 passengers*
Up to 16 luggages*
Ski or large luggage friendly*

Options include VW Transporter, Vauxhall Viraro, Hyundai I800 or similar


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Latest news

New customer app and instant requests

We are happy to announce that after months of hard work, our brand new customer app has been released for download on the App and Play Store. You now have the possibility to request a journey directly from your phone in a matter of minutes. That is not everything, as we also offer the option to book an instant journey (as soon as possible). Booking just got simpler, as we have completely removed all restrictions for short notice requests – plan your trip, get a fixed price, and depart within minutes.

FAQ's

With each and every airport and port pickup, you have included in the price 15 mins of free waiting and parking time. What this means is that starting from the actual scheduled pickup time (see flight tracking* and meet & greet* for more info), you have 15 mins on top, which should cover you for any delays occurred with luggage or passport control.

With any airport or train station pickup, you will have the option to upgrade and include meet and greet service, which means that one of our drivers will be waiting for you inside the terminal (see pickup points* for more info) with a name board on display. Cruise terminal pickups have collection from the arrivals gate at your respective terminal).

If you do not include meet & greet service for airport or train station pickups, our driver will be waiting for your that the pickup/meeting area outside your respective terminal as standard (see pickup points* for more info). You will also have all your driver/vehicle details provided prior to the journey.

All airport pickups come included with the flight tracking feature. We monitor your flight and reschedule your pickup time accordingly, should there be an earlier or delayed arrival (T&C’s apply). What this means in simpler terms… you provide us with the flight number and landing time; when the plane lands, our driver will be at the pickup point after the chosen time frame (actual landing time + chosen time frame after landing = pickup time). Remember, you also have 15 mins free parking and waiting time on us after this!

Due to the high demand, we always advise our customers to book in advance. You are getting the best price by doing so and you can avoid the disappointment of not being able to find a car with us when you need it the most. Be one step ahead and let us help you plan your transfer in advance.

Pre-paid bookings will be refunded in maximum 10 working days from the moment of cancellation. It can then take up to a further 4 working days for the funds to be credited and reach your account.

If a booking is cancelled less than 24 hours prior to the schedule pick-up time, there will be a cancellation fee applied, which depends on the time we were informed…

– More than 24 hours before pick-up time = no charge applied / full refund;
– Between 24 and 3 hours before pick-up time = 30% of journey price;
– Between 3 hours and up to the pick-up time = 50% of journey price;
– Once journey has commenced (driver on the way or driver is arrived) = 100% of journey price;

If your flight is cancelled, you will be given the option to receive a full refund or reschedule your journey. In the event that your flight is diverted to a different airport then the one you were due to land on, you will be given the option to receive a full refund or reschedule your journey from the new airport (in the event that a price difference occurs, you will have to pay this). We will require proof of flight cancellation to qualify for a full refund (in the event that the journey was cancelled with less than 24 hours prior to pickup).

For more information, please visit our T&C’s page.

Payment options

Why not travel in style and comfort?

Book with us today and experience more than just a transfer, experience Twelve.

What are you waiting for?