We have taken the unfortunate decision to no longer accept cash bookings to be reserved on our website, mainly due to the sudden rise in “no shows” and fake reservations that we have been experiencing at our end. We understand that this might cause an inconvenience amongst some of our customers, but we do hope you can understand that each time we experience such an issue, we risk damaging our relationship with a driver; this ultimately leads to further problems with reliability and professionalism, something we would like to avoid at all costs.
We will still allow for cash payment or other forms of payment with reservations, but this will be subject to our own discretion. Such reservations can only be made with the assistance of an operator, via phone, email or chat online.
If you have further questions in this regards, please feel free to contact us for further support.
Stay tuned for more!